Cabinet Installation Guide

Table of Contents

Getting Started

Wiring the Device

Mounting the Device

Activating the Device

Software Setup

Adding a User

User Management

Group Management

Forgot Password

Appendix

Statutory Declarations of Conformity

 Getting Started

In most environments, installing a Link device takes 30 minutes or less. Below are step-by-step instructions to activate, install and wire your device.

Before You Open the Box

1. Ensure that your locks are properly installed.

The BioConnect Link Cabinet solution can support up to two KS200 Locks for a single cabinet.

 

Need help installing KS200 Locks?

 

See KS200 Install Guide

2. Select a Two Factor Authenticator.

The Link Solution works with many 2FA (Two-Factor Authentication) services such as DUO, PING, etc. If you do not currently use a Two-Factor Authenticator, you can use the provided BioConnect Mobile Authenticator. 

 

3. Ensure your Link account has been created.

Upon purchasing a device, an email was sent to you that included a username, password and subdomain that you will need to gain access to the Console.

Search ‘BioConnect Link’ in your inbox.

 

4. Ensure you have what you need at your installation site.

    • Physical access to your cabinets (optional – only needed if you are using an access control panel)
    • Ethernet with PoE to power the device or 12VDC power supply – we recommend an Ethernet Connection.
    • Access to ethernet port with internet connectivity
    • A Philips or flathead screwdriver

 

 
Please contact support if you require additional help.

Inside the Box

  • Link Device
  • KS200 Lock (x2)
  • Link Wiring Harness (x2) (comes with KS200 lock)
Please contact support if you require additional help.

Wiring the Device

Overview

The Link Device will be connected to two KS200 locks located on the front and back cabinet doors.

The front lock will be connected to ‘Door 0‘ and ‘Door 2/Sensors Front‘ on the Link Device.

The back lock will be connected to ‘Door 1‘ and ‘Door 3/Sensors Rear’ on the Link Device.

After completing the following steps, your installation will look like this:

Wiring the Device

1. On the KS200 Front Lock, identify the KS200 Connectors and plug in the corresponding Connectors on the provided Link Wiring Harness.

2. On the Link Wiring Harness, connect the following wires into ‘DOOR 1‘ on the Link device.

D1 IN: Green/White (Wiegand D1)

D0 IN: Green (Wiegand D0)

GND: Orange (Ground)

LED: Blue/White (Red LED)

 

3. From the Link Wiring Harness, connect the following wires into ‘DOOR 2 /SENSORS FRONT‘ on the Link device.
D0 OUT: Green/White (Wiegand D1)

LED: Blue (Green LED)

D1/Handle: Brown/White (Handle Sensor)

4. On the KS200 Rear Lock, identify the KS200 Connectors and plug in the corresponding Connectors on the Link Wiring Harness.

5. On the Link Wiring Harness, connect the following wires into ‘DOOR 1‘ on the Link device.

D1 IN: Green/White (Wiegand D1)

D0 IN: Green (Wiegand D0)

GND: Orange (Ground)

LED: Blue/White (Red LED)

 

6. On the Link Wiring Harness, connect the following wires into ‘DOOR 3/ SENSORS REAR‘ on the Link device.
D0 OUT: Green/White (Wiegand D1)

LED: Blue (Green LED)

D1/Handle: Brown/White (Handle Sensor)

7. Confirm all connections are secure.

Powering the Device

After completing the above connections, you will now power the device using either PoE (recommended) or 12VDC.

To learn how to power your device(s) with 12VDC, see Appendix B.

Power using PoE

1. Connect the POWER wires (Orange/White) from both the Rear and Front Link Wiring Harnesses into the POWER on the Link Device.

2. Connect the provided PoE Splitter to the Link Device:

  •  PoE Splitter Ethernet to the Link Device Ethernet Plug
  • PoE Splitter GND Wire (black) to the Link Device GND
  • PoE Splitter POWER Wire (red) to the Link Device POWER

3. Power the device by plugging your Ethernet Cable into the PoE Splitter.

 

 

 

Once completed, confirm all connections are secure.

Mounting the Device

In order to mount the device, you will need two 3mm diameter screws. Choose a mounting location that is near the access control panel you are connecting the device to and use the screw holes on the device to mount it.

Activating the Device

Overview

For this step, a laptop or smartphone, the Link device and an ethernet connection with internet access is required. The Link device will be activated by adding it to the BioConnect Link Console.

Adding a Link to Your Account

1. On a desktop or mobile device, open a browser and navigate to the BioConnect Link Console.

2. Enter login information.

Tip: Login information can be found in the email that was sent immediately after purchasing the device.
3. Navigate to the ‘Device Management’ page.
4. Select ‘Add Device’.
5. Enter the 12 digit key located beside the QR code on your device and click ‘Continue’.

Note: Adding more than one device? Learn how to scan a QR code in Appendix A.

6. Select whether you are setting up your device for (1) a normal Physical Door (2) a Server Cabinet or (3) a Safe or Key Cabinet.

Note: A door allows you to secure 4 access points and a Cabinet allows you to secure 2 access points.

  • Door Access allows you to use your Link to enable 2FA on a regular door by enabling stepup with your digital Multi Factor Authentication. The Link device is before an Access Control Panel and the Access Control Panel is still controlling the final door lock.
  • Server cabinet access allows you to use Link to enable 2FA on a cabinet and track cabinet door open or close status, as well as firing the relay. The Cabinet solution can work independent of an ACM panel.
7. Give a descriptive name for each access point.

  • Be descriptive, ex. Main Entrance.

8. Once your device is added, you can now enable the device for mobile authentication (optional).

    Software Setup

    Overview

    Setting up the software will include connecting a Two-Factor Authenticator to enable step-up notifications.

    Configuring Authenticators

     

    1. In your browser, navigate to the BioConnect Link Console and login using your credentials.

    2. Navigate to the ‘Settings’ page.
    3. Select your authenticator and enter the required credentials to activate your authenticator.
    Note: If you do not currently use an authenticator, select the ‘BioConnect’ authenticator.

    4. If you choose to use the BioConnect Mobile Authenticator, you have the option of using either a ‘Simple Yes/No’ Authentication or Biometric Authentication.

    Configuring a Schedule

    1. In the BioConnect Console, navigate to the ‘Schedule’ page.
    2. Select ‘Set Schedule’.
    3. Enter the start date and end date that you wish to enforce step-ups.

    4. Enter the start time and end time that you wish to enforce step-ups.

    5. Select ‘Set Schedule’ to save your schedule.

    Note: Your schedule will appear at the top of the screen, review this to ensure you have properly set your desired schedule.
    Important: Users have NOT yet been added to the schedule – meaning, they will not receive step-ups until you enable them. (See below to enable users)

    Adding a User

    Overview

    To add users into the Link Console, you can either automatically sync them via the ACM Sync feature, or you can manually add users. To add users manually, skip to ‘Adding Users Manually’ below.

     

    Adding Users using ACM Sync (Optional)

    The ACM Sync will automatically and securely pull users details, encrypted card details, and 3rd party IDs (second-factor authentication credentials).

    Card details and 3rd party IDs are required to enable two-factor authentication within Link.

    Requirements

    Before you begin, ensure you have all of the following available:

    • Link Account Login Credentials
    • ACM Server Credentials
    • Knowledge of your ACM, such as where your ACM stores 3rd party IDs (eg. Active Directory credentials).

     

    To use ACM Sync, Contact Us for the Install File.

    Installing the ACM Sync

    1. Run the ACM Sync installer and follow the on screen prompts.

    Important: Ensure to install on a network that can access your ACM server.

    2. Review the terms and conditions and choose a download location.

    3. Enter credentials and then test the connection to the Link Cloud by selecting ‘Test API‘.

    4. Choose the account under which the ACM Sync service will run.

    5. Select your ACM and provide credentials to connect to your ACM.

    6. Select where the 3rd Party ID is stored and click ‘Install‘.

    7. Once the installation is complete, the ACM Sync will begin to automatically sync users every 5 minutes. To ensure the installation was successful, confirm that users have been added to the Link Console ‘User Management‘ page.

    Note: A first time sync may take more time depending on the size of your database.
    Adding Users Manually

    If you choose to not use the ACM Sync, you can manually add users to the Link Console.

    1. In the BioConnect Console, navigate to the ‘Users’ page.
    2. Select ‘Add User’.
    3. Enter your user’s information: first name, last name, and Duo username. Do not select ‘Add User’ yet.
    Tip: For most customers, your Duo usernames are located in your Active Directory account, but can also be verified through your Duo dashboard.
    4. If you are ready to add your card to this user, have the card scanned at an active Link door.
    Tip: If you want to add the user’s cards at a later time, see User Management below to learn how to add a card to an existing user.
    5. After the user’s card has been scanned, select the ‘Add Card’ checkbox and click ‘Add User’.
    6. After the card has been added, check to ensure it has been successfully added by looking at the ‘Total Cards’ column.

    User Management

    After your Link device has been installed, your software has been configured and your users have been added, you can now enable step up for your users.

     

    How to Enable Step Up for Users

    1. Choose the users you wish to enable step up for by selecting the check box beside their name.
    Tip: To enable users in bulk, select the top checkbox located beside ‘Name’ in the header column (as shown in the image below). This will select all users on this screen. If there are multiple pages, this must be replicated for each page.
    2. Once you’ve highlighted your user(s), click on the ‘Manage’ button and select ‘Enable 2FA’ from the drop-down list.

    Adding a Card to an Existing User

    If you did not add cards to your users when initially adding them to the system, you can add them to your existing users at a later time

    1. Have your user scan their card at an active Link door

    2. Navigate to the BioConnect Console ‘Users’ page and select the user

    3. Select ‘Manage’ and then select ‘Add Card’
    4. The system will search for the most recent transactions, where you will see the transaction from your user’s card. Once you’ve located the correct transaction, select ‘Add Card’.
    Tip: There are a few ways to ensure you are selecting the correct transaction:

    • Review the time stamp of the transaction to ensure it matches with the card was scanned. The most recent transactions appear at the top.
    • Review the door details – if you know the door that the card was tapped at, you can verify it in those columns.

    Verifying Step Up is Enabled

    Once your device has been installed, software configured, and your users and cards have been added, you can test to ensure your step up is working.

    1. In the BioConnect Link Console ‘Users’ page and select a user to test.

    2. Press the ‘Manage’ button and select ‘Send Test Request‘ from the drop down list.

    3. If the test user receives their step-up notification to their device, step-up has been successfully enabled.

    Tip: The selected user must have step-up enabled cards.

    Group Management

    After your users have been added to the system, you can now create groups to manage alerts and notifications for specific users and devices.

     

    How to Create a User Group

    1. In the Link Console, navigate to the Group Management tab and select ‘Add Group‘.
    2. Enter the fields required: Group name, Description, and the desired users to receive alerts for this particular group – and then click ‘Continue‘ to proceed.
    3. Select the desired users to be added to this group and then select ‘Continue‘.
    4. Select the desired devices to be added to this group and then select ‘Continue‘.
    5. Review the group details and select ‘Add Group‘.
    After the group has been added, it will now appear on the group management screen.

    Forgot Password

    How to reset your password

    If you’ve forgotten your password, you can access your account by resetting it. 

     

    1. On the Link Console login screen, select ‘Forgot Password‘.

    2. Complete the form by entering your subdomain and username, then select ‘Reset Password‘.
    3. Open the email and select the ‘Reset Password‘ button. This will open up a browser where you can now enter a new password.

    Appendix

    Appendix A

    If you are adding more than one device, it may be faster to add them via QR code.

     

    1. Using a smartphone, scan the QR code located on the device using your phone camera and tap on the link that appears.

    • You can do this by opening your smartphone’s camera and hovering over the QR code until a notification appears.
    • Click on this prompt to open a web browser where you will be asked to enter: Subdomain, Username and Password.
    2. Enter your subdomain, username and password.

    3. The MAC address will populate, tap ‘Continue’.

    Appendix B

    If you do not wish to power your device(s) with PoE, you can use 12VDC .

    Power using 12VDC

    • Connect the Orange/White (12VDC) wires from both the Front AND Rear locks into ‘POWER‘ on the Link device.
    • Connect an external 12VDC supply (not provided) to the Link Device power connectors (along with the Orange/White wires).
    • For internet connection, you must also plug the ethernet cord into the Link device ethernet port