Winning the ‘Customer Experience’ Relationship

Winning the ‘Customer Experience’ Relationship

Co-written with Mark Brady, Vice President, Strategic Markets Defining Customer Protection and Experience Excellence What do “Protecting your Customers and Partners” and “Providing Experience Excellence” signify to you, and how do you verify...
Adaptive Security Authentication: On-Premise vs. Cloud

Adaptive Security Authentication: On-Premise vs. Cloud

In today’s digital landscape, where cyber threats continue to evolve, ensuring robust security measures is paramount. One crucial aspect of security is authentication—the process of verifying the identity of individuals accessing sensitive information or...
Ethical Biometric Data Use: Why Employee Consent Matters

Ethical Biometric Data Use: Why Employee Consent Matters

Co-written with Robert Keegan, Senior Strategic Account Manager The adoption of biometric recognition technology in the workplace is accelerating, offering a mix of convenience, enhanced security, and productivity that conventional identification methods can’t...