Professional Services
Manage every phase of your project – from planning and implementation to system upgrades – confidently with BioConnect’s Professional Services offerings. We work inside a partners project and/or directly with end users.
Biometric experts
Why Get Professional Services?
New Technology can bring challenges. Our team is there to provide guidance during the discovery, selection, implementation, and postproduction phases to ensure that you can maximize the value of your product choices.
Our team understands the pain and frustration of deploying integrated solutions. We simplify this with our standard approach to deployment. BioConnect services project approach bring your systems together in concert with your team making the project successful and setting you up for success in the future.
Our Services
Business Consulting
Professional services team of experts can help determine how BioConnect can best benefit your organization, while providing examples of tangible value it can generate.
Implementation services
Whether your organization is implementing a biometric solution for the first time, looking to apply new features, or seeking to integrate the solution to another enterprise system, you can trust our team to guide and support you through a smooth transition.
System upgrades
Our team can assist at any stage of the project or at a specific milestone to help validate the project’s direction and results. We can work alongside your chosen system integrators for additional peace of mind to ensure your implementation or experience with the BioConnect solution is optimized.
“Working with the BioConnect professional services team was critical in the successful delivery of a major data center project we were working on. The initial timelines were very aggressive and the delivery team member we were assigned Yosef, was extremely flexible, able to handle dynamic project deliverables and issues that arose. I am glad that we had contracted with the BioConnect professional service team and would do so again.”
How does it work?
Maximize the value of your solution with our team of experts
Our team approaches each project in a manner to truly understand you and your customers needs. We make an investment early in the project life cycle to ensure that the entire team is clear and the value that we provide is aligned with your goals.
Preparation
This stage is focused on planning and ensuring all stakeholders and project needs are clear prior to start.
Initial Deployment
Support, training, infrastructure and the initial tasks will be completed in preparation for running the pilot.
Pilot
This will start the agreed period where the customer will use the product as intended in a broader deployment.
Measure & Move
Once the pilot is completed the team will meet to review improvements that can be made and confirm next steps or locations.
Ready to get started?
Schedule a quick call
We’d love to introduce ourselves and get a better idea of how we can help. Book a quick discovery call with one of our professional services experts to get started.